Excursion information

• Days of operation of excursions are sometimes subject to change which may occasionally mean that it may not be convenient or it may coincide with a weekly transfer day. Also excursions may be cancelled due to poor volume of support, or poor weather conditions. In such circumstances we will always try our best to offer alternatives locally but should this not be possible a full refund of the excursion cost will be paid
• Some excursions may involve a fairly lengthy journey for a relatively short time at the destination and we would therefore suggest you make enquiries before booking
• On some excursions the commentary may be conducted in several languages and an English speaking guide may not always be available
• The size of vehicle used will be dependent upon the number of passengers
• Entrance fees, road tolls, boat crossings and optional extras are not included in the excursion prices shown including ‘free’ excursions and are payable locally
• In the event of Sterling dropping significantly below our estimated exchange rates, Crystal must reserve the right to increase these costs at any time or to withdraw the excursion
• The prices detailed on the website may be higher or lower than resort prices due to exchange rates or special offers available locally at the time. However, should this be the case no refunds or extra costs are due on items pre-booked
• Please note that no refunds can be made except in the case of cancellation by the local operator
• If credit cards are used to book tours locally, a handling charge will be added at a percentage rate advised in resort.