What is/is not included in your holiday price

Crystal prices include:
Air holidays

• Return air flights and transfers (coach, train, taxi or rental free car hire) to and from your resort
• Flight baggage allowance usually 44lbs (20kgs) but 15kgs on selected routes
• Accommodation and meals as per your booking
• Help & advice from your Crystal resort representative or agent
• All local taxes, VAT, UK and overseas service charges and bed linen
• All current airport taxes are included in our prices including the Air Travel Duty

 
Self-drive holidays

• Eurotunnel or cross channel ferry (short crossing) included
• GB sticker etc.
• Accommodation and meals as per your booking
• Help and advice from your Crystal representative or agent
• All local taxes, VAT, UK and overseas service charges and bed linen

 
Accommodation only

On some dates we are able to offer accommodation only holidays which include accommodation and food basis as booked. Should you require transfers these can also be arranged on our transfer coaches, at additional cost, as long as you are travelling on one of our charter flights. Otherwise, we would be pleased to offer you the option to buy car hire or private taxi transfers.

All prices include VAT on all holidays to EU countries and are based on the rates of exchange at the time that this brochure went to print: CAN$ 2.3, € 1.47, NOK 12.2, SFR 2.2, US$ 1.8

In addition to the details confirmed on the invoice the price of your holiday includes all currency surcharges, local taxes, VAT, UK and overseas service charges, all current airport taxes including USA airport tax and the Government Air Travel Duty of £5 per economy passenger and £10 per upgraded passenger travelling in different cabin classes to EEA countries, £20 per economy passenger and £40 per upgraded passenger travelling in different cabin classes to non-EEA countries. Please note that UK domestic flights will incur a £5 charge for each leg of the journey i.e. £10 return.

Due to circumstances beyond our control airlines may cease to operate on certain routes which may have an effect upon the holiday price.

Tickets on departure

A minimum charge of £15 per person will be made for all tickets collected at the airport. This does not include ticket re-issue in the event of loss.

Deposit

When you or your travel agent wish to confirm a booking you must pay the deposit of £120 per person (Europe) or £150 per person (USA/Canada), together with the insurance premium if required.

Prices do not include

• Meals and accommodation en route (except where specified)
• In-flight catering on some short haul flights
• Airport flight supplement, where applicable
• Travel insurance (which you must have)
• Porterage of luggage at any stage
• Breakdown Insurance (self-drive holidays)
• CDW or local taxes on car hire
• Any services provided locally that are advertised as being available at the booked resort or accommodation, but not described as free of charge e.g. hotel facilities
• Any local gratuities, taxes charged by hotels/condos in USA/Canada
• Credit card handling fees

Admininstration charges: We reserve the right to levy an administration charge in certain circumstances to cover any additional costs incurred by us, such as contacting suppliers to check availability or special requests, returning lost property, special ticket dispatch, extra administration relating to late bookings within 7 days of departure etc. This charge is £25 per person, but may be higher to cover special ticket dispatch costs. This charge does not relate to changes you make to your booking.