Car hire

With car hire you have real independence and freedom to explore the towns and regions. You can hire a car for the duration of your holiday or just for 3 days to get a flavour of the local area.

In partnership with Europcar and Alamo, we are able to offer you car hire with exceptionally good rates. When collecting the car, the driver(s) will be asked to sign Europcar or Alamo’s rental agreement direct between each driver and the car hire company. Please retain the rental agreement in case of any subsequent query. You will be asked if you wish to take out any optional insurances when completing the rental agreement.

The minimum age for hiring a car is 21 years old and drivers must have held a full UK licence for at least a year. Young drivers charges will apply to drivers under 21 years and some larger cars are restricted to drivers aged 25 or above. Photo-card licences must be supported with the counterpart pages and a credit card is required when collecting your car. The cost of any extras or petrol will be billed to your car.

Prices include:

• Unlimited mileage
• Collision Damage Waiver
• Theft Protection
• Third Party Insurance
• Licence and fees
• Airport surcharge
• 24 hour breakdown service

Prices do not include:

• Petrol
• Personal Accident Insurance
• Traffic and parking fines
• Insurance for damage to tyres, windscreen and underside of car
• Damage and Theft Excess

Pre-Registration with Europcar

To minimise any delays at your arrival airport, it is possible to complete the pre-registration form on-line. Just click on to www.europcar.com where you will find a form to complete. You will need to complete your reference number, name of driver(s), passport and driving licence number. Please note that you must pre-register directly with Europcar. If you have any queries relating to their website then please e-mail touroperators@mail.europcar.com or call 0113 388 2491. Europcar are only able to accept pre-registration forms by e-mail.

The European prices below are for taking car hire either from the airport for the duration of the holiday or from a local outlet for a limited duration. Prices for USA and Canada are for upgrading your car.

Car Included Holidays

Car hire – conditions

• Collision Damage Waiver and Theft Protection covers your responsibility for loss (except for keys), damage (excluding damage to the keys, tyres, windscreen and underside of the vehicle), theft, attempted theft or vandalism to the vehicle. The cover will only apply if you meet all the terms of the Rental Agreement. You will have to pay a fixed amount towards any claim. This amount will depend on the country where you rented the car. This description of collision damage waiver is for guidance only. The cover may be different depending on the country you are in
• Every driver must bring a full valid driving licence from their country of residence. Please note that the old style green British driving licences are no longer accepted in most countries. Therefore, please ensure that you have either a pink driving licence or a new credit card style licence.  The new credit card style licence must be accompanied by the corresponding paper documentation
• The shortest hire you can pre-book is 3 days. If you would like a car for 1 or 2 days it may be possible to book locally with your Crystal rep, although local prices may differ from our brochure prices
• On collection of the car, the driver(s) will be asked to sign a rental agreement. This agreement is then a contract between the driver and the rental company. You will be asked to sign a blank credit card voucher to cover the CDW excess, petrol and any additional days you may have booked locally. Most countries will not accept a cash deposit therefore you must take a credit card
• Car rental is for 24 hour periods and late return could result in an extra day’s charge
• All cars have rear seat belts in countries where they are a legal requirement
• Charges for infant/child seats and luggage racks are payable locally
• The car is usually delivered with a full tank of petrol. You can fill the car up before returning it, or you will be charged for the amount of petrol you have used
• Delivery and collection from hotels is available and can be arranged by contacting our pre-departure services team on receipt of your travel documents. All costs for this service must be paid direct to Europcar on collection of your vehicle, although deliveries up to 30km is free of charge